Guide For Refugees And Asylum Seekers

A guide packed with information and useful contacts to help you point people in the right direction.

asylum guide 

What is it?
A guide designed to provide information specifically for and about asylum seekers and refugees. You can use the guides to help and advise the people you work with, and to signpost them to other sources of guidance.

How do I access the guide?
There are two versions of the guide: one for you, the adviser, and one for your customers for their reference. The customers copy is available in Arabic, English, Farsi, French, Kurdish, Pashto, Somali, Tigrinian, Turkish and Urdu. The guide is in PDF format. Please follow the links below to access the guides:

Advisers' Guide:


Clients' Guide:

 
What’s included?
The guide covers topics such as: immigration status, rights and entitlements, learning English, training and education, volunteering, employment and requalification. 

Who are the guide for?
There are two versions of the guide - one guide is for you, the other is for your clients to take away and use for their own reference.

What are the key benefits?
The guide is:

  • available in the nine most common refugee languages. You can download versions in Arabic, Farsi, French, Kurdish, Pashto, Somali, Tigrinian, Turkish and Urdu.
  • user-focused - the guide was written following feedback from focus groups and in consultation with asylum seekers, refugees and their advisers



Accessibility:
The Guide for Refugees and Asylum Seekers is accessible using a screen reader (eg. JAWS) providing you have the full version of Adobe Reader or above.

Some documents require Adobe Acrobat Reader, which you can download for free.

Adobe Reader